Travel & Hospitality
OneBusUA: Streamlined Bus:
Tickets, Better Journeys
To create a web application optimizing ticket purchasing for Kyiv bus station, improving efficiency and simplifying operations for both staff and users.
Project Goal
The platform enhances the user experience from the ground up, making ticket booking faster, more intuitive, and accessible for all passengers.
We utilize a robust tech stack for high-performance solutions: Java for backend, React.js for frontend, and AWS to support DevOps and ensure platform reliability.
Tech stack
Figma enables efficient UI/UX design, while Trello handles project management, ensuring smooth collaboration and timely delivery of features.
Figma enables efficient UI/UX design, while Trello handles project management, ensuring smooth collaboration and timely delivery of features.
Figma enables efficient UI/UX design, while Trello handles project management, ensuring smooth collaboration and timely delivery of features.
Services
Custom Web DevelopmentCustom Web Development
Tailored web solutions built from scratch to match your business goals, tech stack, and scalability needs.Tailored web solutions built from scratch to match your business goals, tech stack, and scalability needs.
IoT IntegrationIoT Integration
Seamless device and sensor connectivity that collects and analyzes data in real time, enabling automation, smarter decisions, and scalable solutions.Seamless device and sensor connectivity that collects and analyzes data in real time, enabling automation, smarter decisions, and scalable solutions.
Development OperationsDevelopment Operations
Streamlined DevOps processes to automate delivery, improve reliability, and scale infrastructure.Streamlined DevOps processes to automate delivery, improve reliability, and scale infrastructure.
Quality AssuranceQuality Assurance
Comprehensive testing to ensure your product is stable, bug-free, and user-ready across all devices.Comprehensive testing to ensure your product is stable, bug-free, and user-ready across all devices.
Business AnalysisBusiness Analysis
We clarify requirements, uncover gaps, and align technical solutions with your business objectives.We clarify requirements, uncover gaps, and align technical solutions with your business objectives.
Design DevelopmentDesign Development
User-centered UI/UX design that enhances usability, supports brand identity, and drives engagement.User-centered UI/UX design that enhances usability, supports brand identity, and drives engagement.
The project for the bus station showed that even simple processes like ticket purchasing can become more efficient and user-friendly through modern web solutions.
Key Insight
By analyzing workflows, understanding user needs, and applying the right technologies, we enhanced operations and significantly improved customer satisfaction.
Project Plan
1. System Analysis & Requirements Gathering
We analyzed the client’s operations and bus station user needs, examined challenges with the fixed register, and gathered requirements from employees and passengers to design an optimized solution.
2. Web Application Design & Development
Based on the requirements, we designed a user-friendly web app with an intuitive interface for customers, integrating with the fixed register for real-time ticket display.
3. System Integration & Testing
Integrating the new web app with the fixed register was a key challenge. After meticulous testing, we ensured reliable synchronization, with real-time ticket data accuracy and display.
4. Deployment & Support
Once the app was developed, tested, and optimized, we deployed it to the bus station. Ongoing support helped maintain smooth operation, resolve issues, and integrate the system into daily use.
This screen allows users to search for bus trips by selecting departure and arrival cities, travel date, and a flexible date range. They can choose one-way or round-trip, specify passengers, and select currency. With all details set, tapping Search instantly shows matching travel options.
This screen allows users to search for bus trips by selecting departure and arrival cities, travel date, and a flexible date range. They can choose one-way or round-trip, specify passengers, and select currency. With all details set, tapping Search instantly shows matching travel options.
“
We’re not surprised by the result, we’ve long known our Ukrainian partners deliver excellence. Every stage of the process was smooth: great communication, clear explanations, and flawless technical execution. The project manager stayed in touch constantly, ensuring transparency and trust. We got exactly what we expected and even more.
Vitaliy
Business Manager, CFO at "Onebusua"
Approach
Challenge
The bus station approached us to develop a web application that would automate ticket sales and simplify operations. We built the system from the ground up, ensuring a user-friendly interface and seamless synchronization with the existing register for real-time, accurate ticket display.
Solution
We developed a full-featured web app for the bus station, covering the entire ticketing process — from purchase to validation. Built from scratch, it operates independently and streamlines all key station workflows efficiently.
Solution
We designed an intuitive, accessible interface that simplifies ticket operations for passengers and staff. Clear navigation and a logical layout minimize the learning curve, ensuring even users with minimal technical experience can confidently and efficiently use the system.
Solution
We implemented a reliable sync system connecting the new web app with the station’s existing ticket registry. This ensures all purchases are reflected instantly and accurately, maintaining transparency, consistency, and real-time data updates.
Solution
We automated major ticketing processes, enabling staff to manage schedules, sales, and payments efficiently while tracking every transaction for improved accuracy and real-time visibility.
Final Solution
We delivered a scalable solution that meets current needs and supports future growth. Its flexible architecture enables new integrations, helping the station advance digital transformation and enhance customer experience.
Teamvoice
“
Onebusua pushed me to rethink what "intuitive" actually means in transport. When you watch users move through booking without friction — someone who might not be tech-savvy at all — you know the work landed.
Head of Product
Illia
“
We spent real time in the field. Interviewed station staff, watched how passengers actually moved through the space, mapped what was broken versus what just looked broken. That groundwork shaped the CRM logic and ticketing interface more than any requirements doc could have.
Business Analyst
Olena
“
Syncing with a legacy register was the kind of problem that looks simple until you're in it. It clicked after multiple iterations. That one felt earned.
Tech Lead
Anton
Solving the next challenge
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