Public Utilities

LPM: Your Assistant in the:
World of Public Utilities

To create a simple system for residents to submit street cleaning requests with easy reporting and precise geolocation, ensuring each request reaches the city.

Project Goal

The platform helps the city process requests faster, assign tasks to the right teams, and streamline operations to improve response times and service quality.

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We use a robust tech stack: Node.js for backend, React.js for frontend, React Native for mobile, all supported by AWS for DevOps to ensure high-performance delivery.

Tech stack

Figma ensures smooth UI/UX design, while ClickUp manages workflows and coordination, helping the team deliver features efficiently and maintain product quality.

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Figma ensures smooth UI/UX design, while ClickUp manages workflows and coordination, helping the team deliver features efficiently and maintain product quality.

Services

Custom Web Development

Tailored web solutions built from scratch to match your business goals, tech stack, and scalability needs.

Custom Mob Development

Scalable iOS and Android apps tailored to your goals and user needs.

Development Operations

Streamlined DevOps processes to automate delivery, improve reliability, and scale infrastructure.

Quality Assurance

Comprehensive testing to ensure your product is stable, bug-free, and user-ready across all devices.

Business Analysis

We clarify requirements, uncover gaps, and align technical solutions with your business objectives.

Design Development

User-centered UI/UX design that enhances usability, supports brand identity, and drives engagement.

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The technology improves efficiency and boosts user loyalty. Quick, accurate task execution showed users the company cared about each request and service quality.

Key Insight

This led to more requests, stronger trust, and a deeper connection with the brand, showing how effective technology can enhance operations and user relationships.

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Project Plan

1. Requirement Analysis and Planning

We assessed client needs for geolocation, automation, and ease of use. Node.js was selected for backend, React for web interface, and React Native for iOS and Android mobile development.

2. Integration with Google Maps and Weather Forecasting

We integrated Google Maps API for accurate tracking and task distribution, added weather forecasting for planning, and used AWS for reliable storage and scalable request processing.

3. Interface Development and Additional Features

Using React and React Native, we built an intuitive interface with fast navigation for non-technical users, adding features like planning, weather tracking, task distribution, and equipment selection.

4. Testing and Launch

During testing, we checked integrations and features. The system handled high-speed performance and stable processing of multiple requests. React Native ensured seamless access on both mobile platforms.

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This screen displays an employee’s work history in a timeline format, showing daily activity hours and total time worked. A live map tracks current location, while profile details and assigned locations provide contact information and tasks, helping managers monitor performance efficiently.

“

We didn’t expect such dedication. After speaking with Kateryna, we felt confident, but the Wamisoftware team exceeded that. Their “family company” approach made us feel like our project was their own. They were deeply involved, proactive, and genuinely cared about the outcome. Simply put, we’re delighted with the result.

Simon

Canadian partner of Wamisoftware

Approach

Challenge

We developed a system for fast response to street cleaning requests. The main challenge was ensuring precise geolocation tracking, reliable data storage, and effective task distribution. The interface was designed to be simple, stable locally, and scalable for future expansion.

Solution

We integrated Google Maps and customized its features for street cleaning requests. This ensured precise geolocation tracking for each citizen’s submission, enabling accurate task assignment and improved response efficiency.

Solution

We developed the system from scratch, adding weather monitoring that helps plan workforce deployment based on forecasts. This proactive feature automates employee allocation, improving scheduling, operational efficiency, and reducing downtime during unfavorable conditions.

Solution

The platform enables flexible task distribution, from small districts to full cities, and allows assigning the right equipment for each job. This ensures that every request is processed efficiently, minimizing manual errors and optimizing resource utilization.

Solution

We improved workforce management with real-time team creation, assignment tracking, and task monitoring — making scheduling and coordination faster and more transparent.

Final Solution

The system enhanced the client’s ability to manage requests quickly and accurately, improving public service quality and customer satisfaction. Its scalable design lays the foundation for future expansion and feature upgrades.

Teamvoice

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LPM pushed the architecture hard — APIs that couldn't afford to be sloppy, backend performance that had to hold under real load. It took serious iteration before everything behaved the way it needed to.

Solution Architect

Artem

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Uptime matters differently when the client's market reputation is tied to whether the app works at 6am on a Monday.

DevOps Lead

Yehor

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Capturing requirements for LPM meant constant translation between what the client said they needed, what they actually needed, and what the team could realistically build. When those three things align, the platform delivers. We got there, but it took real back-and-forth to make the technical tasks reflect the business goals accurately.

Business Analyst

Olena

Solving the next challenge